Agreement to Terms
These Terms & Conditions ("Terms") govern your use of kneaditmassagetherapy.com and the services provided by Knead It Massage LLC (doing business as Knead It Massage, "we," "us," or "our"). By using our website, booking a session, or opting in to text messages, you agree to these Terms and to our Privacy Policy.
Our Services
We provide therapeutic massage, Reiki, sound work, and related wellness services performed by a licensed massage therapist. Our services are not a substitute for medical diagnosis or treatment. Please consult your physician about any medical condition, and tell your therapist about injuries, conditions, medications, or pregnancy before your session. We may decline or modify a session when it is in your best interest.
Booking, Cancellations, and Late Arrivals
- Appointments can be booked online through our website booking page.
- Please provide at least 24 hours notice to cancel or reschedule. Late cancellations and missed appointments may be charged according to the policy shown at the time of booking.
- Late arrivals may receive a shortened session so the next client is not delayed, at the full session price.
- Prices and service offerings may change without notice. The price shown at booking applies to that appointment.
SMS / Text Messaging Terms
Program description. By checking the SMS consent box on our website or booking form and providing your mobile number, you agree to receive text messages from Knead It Massage LLC related to your appointments, including confirmations, reminders, rescheduling or cancellation notices, and replies to your questions. If you separately opt in, you may also receive occasional reminders that you are due to rebook.
Message frequency varies. Most clients receive 1 to 4 messages per appointment.
Message and data rates may apply.
To opt out, reply STOP to any message. You will receive one confirmation message and no further texts unless you opt in again.
For help, reply HELP or contact us at [email protected] or (385) 514-3822.
Consent is not a condition of purchase.
- Messages are sent from (385) 514-3822.
- Supported carriers include major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
- You agree to notify us if you change or deactivate your mobile number.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages, such as our messaging platform and wireless carriers.
See our Privacy Policy for how we handle your information.
Client Conduct
We provide a professional, therapeutic environment. Any inappropriate behavior, comments, or requests will end the session immediately, with full payment due. We reserve the right to refuse service to anyone.
Website Use
All content on this website, including text, images, and branding, belongs to us or our licensors and may not be copied or reused without permission. You agree not to misuse the website, interfere with its operation, or submit false information through our forms.
Disclaimers and Limitation of Liability
Our website and services are provided "as is." Results from massage and energy work vary from person to person, and we make no guarantee of specific outcomes. To the fullest extent permitted by law, Knead It Massage LLC is not liable for indirect, incidental, or consequential damages arising from your use of the website or services. Our total liability for any claim will not exceed the amount you paid for the service giving rise to the claim.
Governing Law
These Terms are governed by the laws of the State of Utah, without regard to conflict of law rules. Any dispute will be handled in the state or federal courts located in Utah County, Utah.
Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date. Continued use of our website or services means you accept the updated Terms.
Contact Us
Questions about these Terms or our text messaging program?
Knead It Massage LLC
Orem / Provo, Utah
Email: [email protected]
Call or text: (385) 514-3822 (reply HELP for help or STOP to opt out)